Terms and conditions
Last Updated: 8/6/2026
Welcome to Pettah Computers. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. About Pettah Computers
Pettah Computers is a technology solutions provider offering computer accessories, laptop spare parts, networking products, POS solutions, cables, peripherals, and related IT products and services in Sri Lanka.
3. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing information displayed on our website are accurate and up to date. However, errors may occasionally occur. Pettah Computers reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
Product images are provided for illustration purposes only and may vary slightly from the actual product.
4. Pricing and Payments
- All prices are displayed in Sri Lankan Rupees (LKR) unless otherwise stated.
- Prices are subject to change without prior notice.
- Orders will only be processed after payment verification, where applicable.
- Pettah Computers reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
5. Availability of Products
All products are subject to stock availability. While we make every effort to maintain accurate inventory information, we cannot guarantee the availability of all products at all times.
In the event a product becomes unavailable after an order is placed, we will notify the customer and provide suitable alternatives or a refund where applicable.
6. Warranty
Products sold by Pettah Computers may be covered by manufacturer warranties or supplier warranties where applicable.
Warranty coverage:
- Applies only to manufacturing defects.
- Does not cover physical damage, liquid damage, misuse, improper installation, power surges, or unauthorized repairs.
- Warranty periods vary depending on the product and manufacturer.
Customers must retain their invoice or proof of purchase for warranty claims.
7. Returns and Exchanges
Returns or exchanges may be accepted subject to the following conditions:
- The product must be returned in its original condition and packaging.
- Claims must be made within the specified return period.
- Incorrectly ordered products may be subject to approval and restocking charges.
- Software products, special-order items, and opened consumables may not be eligible for return.
Pettah Computers reserves the right to inspect returned items before approving any exchange or refund.
8. Delivery
Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.
Pettah Computers shall not be held responsible for delays caused by third-party delivery providers.
Customers are responsible for providing accurate delivery information.
9. Limitation of Liability
Pettah Computers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.
Our maximum liability shall not exceed the amount paid by the customer for the relevant product or service.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and design elements, is the property of Pettah Computers unless otherwise stated.
Unauthorized copying, reproduction, distribution, or use of website content is strictly prohibited.
11. User Conduct
Users agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Distribute malicious software, viruses, or harmful content.
- Interfere with the operation or security of the website.
12. Privacy
Any personal information collected through this website will be handled in accordance with our Privacy Policy and applicable laws of Sri Lanka.
13. Third-Party Links
Our website may contain links to third-party websites for convenience. Pettah Computers is not responsible for the content, policies, or practices of any external websites.
14. Changes to Terms and Conditions
Pettah Computers reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will become effective upon publication on the website.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Sri Lanka.
16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
- Pettah Computers
100/22 mumthaz mahal, - 1st cross street
- colombo 11
Phone: 0775444855